Q: Will your service work in my area?
A: Verizon coverage is approximately 93% of the USA. Please send us a support request with your zip code to inquire about coverage in your area.

Q: How do I pay for my order?
A: You can pay by:

• Visa
• Mastercard
• Prepaid Mastercard
• Debit Card
• PayPal

Q:  What is your billing cycle?
A: The billing cycle begins on the 22nd of each month. All bills/replenishes must happen by the 20th of the month.

Q: Can I add on to my plan once I have purchased?
A: Yes. You can add on to your services by using our support options.

Q: Will I get the area code I want?
A: In most cases, yes. Please specify on your order the area codes you prefer. We will do our best to accommodate you, however area codes are subject to availability.

Q: Do you have family plans?
A: Yes. You can custom build your own family plan by choosing the 'Mobile to Mobile Minutes Add-On option' on the addons & extras page. NOTE: This option applies only to plans over 150 minutes.

Q: How will I receive my monthly bill?
A: You will receive a free text messgage approximately 5 days before your bill is due. You can also sign up for email reminder as well that is sent 5 days before your bill is due.

Q: How do I pay my bill after I purchase a plan?
A: Call 1-800-718-9990, Extension 1 and a representative will help you.

Q: How long does it take for a credit to be reflected on my bill?
A: Any credit applied to your account will be reflected in your next monthly bill.